Returns & Exchanges
At Juniper, we want you to love every piece in your home, which is why we offer a 30-day return window for most items in their original condition. If your selection isn't the perfect fit for your space, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your box.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt at our warehouse.